Musical chairs …

Posted on April 17, 2009. Filed under: BT case study, Twitter, Web 2.0, communications, intranet, organisational culture, social media, social media guidelines | Tags: , , , , |

Wow … has it REALLY been that long since I last posted??
In my defence, we’ve just finished a high-stakes game of musical chairs in my bit of BT – when the music stopped, there were 25% fewer chairs to sit on and they were arranged in a different way.
I had to dust off [...]

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I’m still here …

Posted on January 6, 2009. Filed under: Web 2.0, intranet, social media | Tags: , |

Sorry for the long silence! I was quite busy before Christmas and then had flu for three weeks … I’m a stone in weight lighter and look 10 years older!
Anyway, I’m coming out the other side! Thought I’d just let you know of a couple of conferences I’m speaking at over the next three months:
• Internal [...]

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Feel the fear and do it anyway …

Posted on November 21, 2008. Filed under: leadership, organisational culture, social media | Tags: , , , , , |

For the first time, I’ve started writing a blog post without really having a clear idea about what I want to say or what point I want to get across. Given the growing tide of bad news battering our lives at the moment, it felt like a good idea to write something about … well [...]

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Manifesto for agile workplace

Posted on October 31, 2008. Filed under: agile, agile working, organisational culture | Tags: , , , , |

I was sent this study yesterday from the Career Innovation Group, the company that wrote the most recent BT social media case study. It’s a Manifesto for the new Agile Workplace (link downloads 1MB pdf file) which I think makes an enormous amount of sense.
I notice it was produced in partnership with BT, but I [...]

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Time for a reality check

Posted on October 30, 2008. Filed under: Web 2.0, intranet, organisational culture, social media | Tags: , , , , |

I’m reading an increasing amount of stuff taking swipes at social media along the lines of … it was all just hype … it’s not delivering what it promised etc. I guess it was only a matter of time before we switched from build-it-up mode to knock-it-down mode which so often seems to pervade our [...]

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Context is everything with intranet content

Posted on October 24, 2008. Filed under: social media | Tags: , , , , |

One of the things that I can’t tell people enough when talking about user generated content in an enterprise setting is that users MUST understand the context of the information they are consuming. For example, they must know how it was created, who created it, who edited or contributed to it etc … because this [...]

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New BT social media adoption case study

Posted on September 12, 2008. Filed under: BT case study, Web 2.0, social media | Tags: , , |

A new BT social media case study (link downloads a 986kb pdf) has been written by a company called Career Innovation … some of the content will be familiar to those who have read the one I wrote but this one is from a digital generation perspective.

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Blogging inside BT

Posted on May 7, 2008. Filed under: blogging | Tags: , , |

Last week we launched a single internal blogging platform on the BT Intranet – based on WordPress technology. This is great for a number of reasons:

BT management is prepared to allow its employees to express themselves and their opinions on ‘unregulated’, self-publishing platforms … something, perhaps, we take for granted at BT but which I [...]

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BT CEO resigns …

Posted on April 9, 2008. Filed under: leadership, trivia | Tags: , |

“It is always better to leave when people are asking why you’re going rather than when you’re going.”
Ben Verwaayen, 8 April 2008.

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Changing nature of intranet content

Posted on January 24, 2008. Filed under: intranet, social media | Tags: , , , |

I had an interesting meeting most of yesterday looking at the changing nature of content on the BT Intranet. The purpose of the meeting was to try to define a set of ‘user requirements’ for the:

generation
publication
consumption
management/governance

… of content on the BT Intranet given the increasing importance of collaborative/user generated content.
Some of the interesting things [...]

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