Social networking in business study

Posted on November 19, 2008. Filed under: Web 2.0, communications, intranet, leadership, organisational culture, social media, social networking | Tags: , , , |

AT&T, in association with a consulting firm called Early Strategies Consulting, published a very good short white paper last week called: The Business Impacts of Social Networking. As well as a nice, simple introduction to some of the principles of web 2.0, it lists ten predictions and ten challenges for businesses in this space. I’ve reproduced [...]

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Come out, come out, wherever you are …

Posted on August 21, 2008. Filed under: communications, intranet, leadership, organisational culture, social media, social networking | Tags: , , , |

I had an interesting meeting with some of our internal comms folk yesterday talking about social media and its impact on them and their roles. It really felt like pushing at an open door which is very refreshing. I guess now that we have these tools, none of us can ignore the impact they might/are [...]

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Recreate or integrate … that is the question?

Posted on July 7, 2008. Filed under: Facebook, Web 2.0, blogging, intranet, social media, social networking | Tags: , , , , , , |

As we’ve busily rolled out one social media tool after another within BT, one question has got bigger and bigger in my mind and has become increasingly troublesome … what’s the right balance between recreating stuff on our intranet that already exists on the internet, and just integrating tools from the internet into our intranet [...]

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Enterprise social networking has landed in BT

Posted on June 17, 2008. Filed under: Facebook, Web 2.0, social networking | Tags: , , |

Last weekend we launched our internal enterprise social network … my profile page is below (still a bit empty as I haven’t had a chance to play with it yet).

So what’s on offer on this page?:

top left is the normal friends functionality … only we call them contacts because it would never do to have [...]

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Charting the decline of org charts …

Posted on May 2, 2008. Filed under: leadership, organisational culture, social media, social networking | Tags: , , |

A tweet by @simonmcmanus quoting the Cluetrain Manifesto : ‘Org charts are written by the victors’ reminded me that I meant to post about the evils of organisational hierarchies a while ago to throw my weight behind the view that organisation charts are a physical manifestation of out-dated and ill-conceived command and control management.
In my [...]

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Give them a voice and they might just use it ….

Posted on February 11, 2008. Filed under: Facebook, organisational culture | Tags: , |

Here’s an interesting dilemma … as a forward looking organisation you let your employees have access to blogs and social networks because you want them to join the conversation.
On a social utility service, like Facebook, some disgruntled customers set up a ‘hate’ group about your organisation. In among the rants appear some negative [...]

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Depressed and disconnected (2) …

Posted on November 2, 2007. Filed under: communities, social networking | Tags: , , , , , , |

One of the objectives of developing suburbs around towns was to get people to buy more stuff. Unfortunately, it worked rather too well. While I wouldn’t wish to blame suburbs entirely for the break down of community, they did help release the brakes on the juggernaut of conspicuous consumption which is used by many people [...]

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Depressed and disconnected …

Posted on October 22, 2007. Filed under: social networking | Tags: , , , |

As we get wealthier as a society we get more miserable, disconnected and depressed … the economist Leoplod Kohr put it down to ’size’ – ‘… there seems only one cause behind all forms of misery: bigness’ (i.e. as the organisations around us get bigger, we feel smaller, alienated, lose autonomy and control and [...]

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A friend indeed …

Posted on October 10, 2007. Filed under: social networking | Tags: , , |

If you died tomorrow, I wonder how many of your Facebook ‘friends’ would attend your funeral?

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