I just had the following conversation with my son:
Felix: I found this really cool racing game on the computer.
Me: What do you have to do?
Felix: You use the forward and sideways arrows to control the car – but I’m not sure yet whether you’re supposed to ram the other cars or race past them.
Me: Why don’t you read the instructions?
Felix: I never read instructions, I just figure it out for myself.
(Felix is 8 yrs old!)
TAKE NOTE intranet system designers!