SO WHAT THE HELL HAPPENED!?
Today, the world seems only to be talking about technology (99% about SharePoint) and we’ve ditched our agnosticism. While I understand that for many of us SharePoint IS the solution we are having to digest, we should still be talking about user needs and not technical functionality – even if we know we might have to compromise in some instances.
By focusing on the technology we are giving carte blanche to IT teams to present functionality/capabilities to us based around technical paths of least resistance for them and their platforms, rather than testing the technology to its full extent to meet business needs. As a result, conversations are almost entirely focussed around what the technology can do and not want the business needs.
PLEASE … before it’s too late … enough about the technology!