BT social media case study

My Jboye08 slides

Just back from three great days at the jboye08 conference … there were some really good presentations and I finally got to meet some people I feel I know quite well from the socialmediaverse but had never met in real life before … including Jane McConnell and Toby Ward … I’m happy to report that they are both extremely nice and knowledgeable people!
My slides are below – some you may be familiar with from previous presentations, but the screen shots have been updated.
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